All Systems Operational

Squiz Cloud Hosted Instances Operational
Squiz SaaS Hosted Instances Operational
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Squiz Edge Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Window: DXP CMS (Matrix) EMEA Customers Nov 18, 2025 10:00-12:00 AEDT

Dear Customer,

Squiz wishes to notify you that scheduled maintenance work will be carried out on DXP CMS (Matrix) Content Management System that may cause a degradation to your service.

Maintenance window start:
AEST: 09:00 Tuesday 18 Nov 2025
UTC: 23:00 Monday 17 Nov 2025

Maintenance window end:
AEST: 11:00 Tuesday 18 Nov 2025
UTC: 01:00 Tuesday 18 Nov 2025

Expected Duration: each customer instance may be unavailable for up to 15 minutes

Impact: During the maintenance window, your CMS (Matrix) editor functionality on your CMS (Matrix) application might not be available and or service degraded. Uncached content may not be available during this time.
Posted on Oct 31, 2025 - 12:59 AEDT

Scheduled Maintenance Window: DXP CMS (Matrix) US Customers Nov 18, 2025 18:00-20:00 AEDT

Dear Customer,

Squiz wishes to notify you that scheduled maintenance work will be carried out on DXP CMS (Matrix) Content Management System that may cause a degradation to your service.

Maintenance window start:
AEST: 17:00 Tuesday 18 Nov 2025
UTC: 07:00 Tuesday 18 Nov 2025
EST: 02:00 Tuesday 18 Nov 2025
PST: 23:00 Monday 17 Nov 2025

Maintenance window end:
AEST: 19:00 Tuesday 18 Nov 2025
UTC: 09:00 Tuesday 18 Nov 2025
EST: 04:00 Tuesday 18 Nov 2025
PST: 01:00 Tuesday 18 Nov 2025

Expected Duration: each customer instance may be unavailable for up to 15 minutes

Impact: During the maintenance window, your CMS (Matrix) editor functionality on your CMS (Matrix) application might not be available and or service degraded. Uncached content may not be available during this time.
Posted on Oct 29, 2025 - 17:15 AEDT

Scheduled Maintenance Window: DXP CMS (Matrix) APAC Customers Nov 19, 2025 00:00-02:00 AEDT

Update - Updated message.
Nov 03, 2025 - 11:26 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 03, 2025 - 11:11 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 30, 2025 - 18:41 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 30, 2025 - 18:41 AEDT
Scheduled - Dear Customer,

Squiz wishes to notify you that scheduled maintenance work will be carried out on DXP CMS (Matrix) Content Management System that may cause a degradation to your service.

Maintenance window start:
AEST: 23:00 Tuesday 18 Nov 2025
AEDT: 00:00 Wednesday 19 Nov 2025
NZDT: 02:00 Wednesday 19 Nov 2025
UTC: 13:00 Tuesday 18 Nov 2025

Maintenance window end:
AEST: 01:00 Wednesday 19 Nov 2025
AEDT: 02:00 Wednesday 19 Nov 2025
NZDT: 04:00 Wednesday 19 Nov 2025
UTC: 15:00 Tuesday 18 Nov 2025

Expected Duration: each customer instance may be unavailable for up to 15 minutes

Impact: During the maintenance window, your CMS (Matrix) editor functionality on your CMS (Matrix) application might not be available and or service degraded. Uncached content will not be available during this time.
Oct 30, 2025 - 18:38 AEDT
Nov 15, 2025

No incidents reported today.

Nov 14, 2025
Sydney DC Network expedited Maintenance 2025-11-13
Completed - The scheduled maintenance has been completed.
Nov 14, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 AEDT
Scheduled - Dear Customer,

SQUIZ wishes to notify you that expedited network maintenance will be carried out within our Sydney Data Centre.

No service impact is expected, but there is a small risk associated with this work, and Internet Transit resiliency for services hosted within our Sydney DC will be reduced during this window.

In the unlikely event of encountering any issues, a rollback plan is in place.

Date: 13-11-2025

Maintenance Window Start: 20:00 AEDT

Maintenance Window End: 23:59 AEDT

Expected Duration: 4 hours

Impact: No Service Impact expected.

Should you have any questions, please contact Squiz Customer Care.

Regards,
Squiz Customer Care
Nov 10, 04:30 AEDT
Nov 13, 2025
Emergency Maintenance Window - DXP CMS (Matrix) - EMEA customers, non production environment
Completed - The scheduled maintenance has been completed.
Nov 13, 15:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 13:00 AEDT
Scheduled - Dear Customer,

SQUIZ wishes to notify you that an emergency maintenance work for EMEA customers will be carried out on DXP CMS (Matrix) that may cause a degradation to your service.

Date: 13 Nov 2025

Maintenance Window Start:
02:00 UTC
13:00 AEDT

Maintenance Window End:
04:00 UTC
15:00 AEDT

Expected Duration: each customer instance may be unavailable for up to 15 minutes

Impact: During the maintenance window, your CMS (Matrix) editor functionality on your CMS (Matrix) application in the non production environment (typically with '-dev' or '-uat' suffix) might not be available and or service degraded. Uncached content may not be available during this time.

Should you have any questions, please contact Squiz Customer Care.

Regards,
Squiz Customer Care
Nov 12, 16:56 AEDT
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

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