Dear Customer,
SQUIZ wishes to notify you that 3rd party scheduled upgrade work on the power infrastructure will be carried out in our Sacramento data centre.
This is not expected to be service impacting, but our Power resiliency will be reduced during this Hazard Window.
Date: 20-24 October 2025
START DATE and TIME: 10/20/2025 @ 06:00 PT
END DATE and TIME: 10/24/2025 @ 16:00 PT
Expected Duration: 5 Days
Impact: No service impact expected. Power resiliency will be reduced for the duration of this window.
Should you have any questions, please contact us via MySquiz.
Posted on
Oct 20, 2025 - 23:00 AEDT
Dear Customer,
Squiz wishes to notify you that scheduled maintenance work will be carried out on Connect instances in the AU region.
Date: 23 Oct 2025
Maintenance Window Start: 19:00 AEST
Maintenance Window End: 03:00 AEST
Expected Duration: 8 Hours
Impact: In our continuous efforts to enhance system performance and reliability, we are planning a scheduled maintenance to migrate data and processes within the AU region to new infrastructure. This strategic move aims to optimise our service quality and ensure greater resilience and scalability.
During the maintenance, all integration flows will be temporarily suspended and will resume once the migration is complete. Throughout the migration process, all messages will be seamlessly redirected to the new infrastructure.
Should you have any questions, please contact us via My.Squiz.Net
Posted on
Oct 16, 2025 - 15:44 AEDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 17, 2025 - 14:26 AEDT
Scheduled -
Dear Customer,
Squiz wishes to notify you that scheduled maintenance work will be carried out on DXP Search that may cause a degradation to your service using Funnelback DXP Admin
Date: 27 OCT 2025
Maintenance Window Start: 01:00AM UTC
Maintenance Window End: 05:00AM UTC
Expected Duration: 4 Hours
Impact: During this window, we expect the Admin interface to be down for up to 1 hour while upgrades are applied, additionally we expect Push collection documents attempted to have been pushed during this window to need to be replayed. We do not expect any impacts to the system's ability to respond to search queries. All requests and search pages will remain in operation throughout the update period.
Should you have any questions, please contact Squiz Customer Care.
Oct 17, 2025 - 14:10 AEDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 17, 2025 - 15:02 AEDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 17, 2025 - 14:26 AEDT
Scheduled -
Dear Customer,
Squiz wishes to notify you that scheduled maintenance work will be carried out on DXP Search that may cause a degradation to your service using Funnelback DXP Admin
Date: 27 OCT 2025
Maintenance Window Start: 02:00AM EST
Maintenance Window End: 05:00AM EST
Expected Duration: 3 Hours
Impact: During this window, we expect the Admin interface to be down for up to 1 hour while upgrades are applied, additionally we expect Push collection documents attempted to have been pushed during this window to need to be replayed. We do not expect any impacts to the system's ability to respond to search queries. All requests and search pages will remain in operation throughout the update period.
Should you have any questions, please contact Squiz Customer Care.
Oct 17, 2025 - 14:13 AEDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 17, 2025 - 14:55 AEDT
Scheduled -
Dear Customer,
Squiz wishes to notify you that scheduled maintenance work will be carried out on DXP Search that may cause a degradation to your service using Funnelback DXP Admin
Date: 27 OCT 2025
Maintenance Window Start: 09:00PM AEDT
Maintenance Window End: 11:00PM AEDT
Expected Duration: 2 Hours
Impact: During this window, we expect the Admin interface to be down for up to 1 hour while upgrades are applied, additionally we expect Push collection documents attempted to have been pushed during this window to need to be replayed. We do not expect any impacts to the system's ability to respond to search queries. All requests and search pages will remain in operation throughout the update period.
Should you have any questions, please contact Squiz Customer Care.
Oct 17, 2025 - 14:24 AEDT
Dear Customer,
Squiz wishes to notify you that our Data Centre Provider will be performing Core Network Upgrades that will affect Services hosted within the SquizCloud Newbury Data Centre.
This will affect our network connectivity external to the Newbury DC for 30 minutes during this window.
Services hosted within the Newbury DC will lose Internet connectivity for up to 30 minutes.
Should you have any questions, please contact Squiz Customer Care.
Posted on
Oct 16, 2025 - 01:28 AEDT