All Systems Operational
Squiz Cloud Hosted Instances Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 14, 2021

No incidents reported today.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021
Resolved - This service issue has now been resolved. If your Squiz Cloud-hosted instance was affected a report will be forwarded to your nominated contact within 7 business days. If you do not receive the report, please contact Squiz Support.
May 11, 16:16 AEST
Monitoring - Our Platform Team have identified and resolved a Squiz Cloud performance issue in our Sydney Data Centre.

System performance is now returning to normal levels. Squiz Teams will continue to monitor all systems but at this stage likelihood of recurrence is low.

A full Post Incident Report will be provided on request. If you have any further questions, please contact Squiz Support.
May 11, 16:04 AEST
Investigating - There is an ongoing incident affecting all clients hosted in our Sydney data center. Customers with Edge/DR may failover over to their secondary systems.

Multiple Squiz teams are investigating, at this stage root cause and ETR is unknown. We will provide a further update in 15 minutes.

We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.
May 11, 15:45 AEST
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - At 08:23 AEST Squiz Monitoring systems detected intermittent issues with an upstream network provider. The third-party vendor identified the issue and have successfully implemented a fix at 10:15 AEST. Our support teams have performed further checks to ensure that full service is restored for all impacted systems.

Squiz will provide a Post Incident Report for our clients once the vendor has concluded their investigations. If you would like a copy of the PIR for this incident please contact Squiz Customer Care.
May 4, 10:28 AEST
Update - At 08:23 AEST Squiz Monitoring systems detected intermittent issues with an upstream network provider. The third-party vendor has identified the issue and is currently implementing a fix.

ETR for resolution of the third-party vendor issue is unknown.

As a result of this issue, some users may experience intermittent timeouts or long load times when connecting to Squiz applications. We will provide a further update in 30 minutes or if the vendor provides us a further update.

We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.
May 4, 10:02 AEST
Update - At 08:23 AEST Squiz Monitoring systems detected intermittent issues with an upstream network provider. Our teams continue to investigate along with our third-party provider.

In parallel, our teams are engaged to run internal checks on Squiz-managed systems. At this time root cause and ETR is unknown. As a result of this issue, some users may experience intermittent timeouts or long load times when connecting to Squiz applications. We will provide a further update in 20 minutes.

We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.
May 4, 09:40 AEST
Update - Squiz Monitoring systems have detected possible intermittent issues with an upstream network provider. Some users may experience intermittent timeouts or long load times when connecting to Squiz applications.

Our teams continue to investigate along with our third-party provider, at this time root cause and ETR is unknown. We will provide a further update in 15 minutes.

We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.
May 4, 09:18 AEST
Update - Squiz Monitoring systems have detected possible issues with international network transit. Users may experience intermittent timeouts when connecting to Squiz applications from outside of Australia.

At this time Australian users are unaffected. Our teams continue to investigate, at this time root cause and ETR is unknown. We will provide a further update in 15 minutes.

We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.
May 4, 08:55 AEST
Identified - Our Monitoring systems have detected possible issues with international network transit. This may cause some site slowness for international visitors. Australian users are unaffected at this time.

Our teams are investigating, at this time root cause and ETR is unknown. We will provide a further update in 15 minutes.


We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.
May 4, 08:43 AEST
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.