All Systems Operational

Squiz Cloud Hosted Instances Operational
Squiz SaaS Hosted Instances Operational
Squiz Funnelback Hosted Instances Operational
Squiz Edge Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Melbourne DC maintenance Jul 21, 2025 18:00-22:00 AEST

Dear Customer,

In order to resolve potential operational issues, Squiz Data Center Team will be performing expedited maintenance on our Network Infrastructure in our Melbourne DC.

We do not expect this to have any noticeable service impact, but transit routing changes will occur.

In the event of encountering any unexpected issues, we have a rollback plan in place.

Date: 21st July 2025

Maintenance Window Start: 18:00 AEST

Maintenance Window End: 22:00 AEST

Expected Duration: 4 hours

Impact: No service impact is expected, but transit routing changes will occur

Should you have any questions, please contact Squiz Customer Care.

Posted on Jul 15, 2025 - 09:07 AEST

Connect EMEA Scheduled Maintenance Jul 27, 2025 02:00-08:00 AEST

Dear Customer,

Squiz wishes to notify you that scheduled maintenance work will be carried out on Squiz Connect (EU region).

Date: 26 July, 2025

Maintenance Window Start: 18:00 CET

Maintenance Window End: 00:00 CET

Expected Duration: 6 hours

Impact: During the maintenance window, all flows will be suspended and will resume once maintenance is complete. This maintenance is necessary to ensure the optimal performance and reliability of our Connect platform in the EU region.

Should you have any questions, please contact Squiz Customer Care.

Posted on Jul 16, 2025 - 15:07 AEST

SAC DC - Reduced Power Resiliency Oct 20, 2025 23:00 - Oct 25, 2025 09:00 AEDT

Dear Customer,

SQUIZ wishes to notify you that 3rd party scheduled upgrade work on the power infrastructure will be carried out in our Sacramento data centre.

This is not expected to be service impacting, but our Power resiliency will be reduced during this Hazard Window.

Date: 20-24 October 2025


START DATE and TIME: 10/20/2025 @ 06:00 PT

END DATE and TIME: 10/24/2025 @ 16:00 PT

Expected Duration: 5 Days

Impact: No service impact expected. Power resiliency will be reduced for the duration of this window.

Should you have any questions, please contact us via MySquiz.

Posted on Oct 20, 2025 - 23:00 AEDT
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
Completed - The scheduled maintenance has been completed.
Jul 17, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:00 AEST
Scheduled - Dear Customer,

In order to resolve potential operational issues, Squiz Data Center Team will be performing expedited maintenance on our Network Infrastructure in our Melbourne DC.

We do not expect this to have any noticeable service impact, but transit routing changes will occur.

In the event of encountering any unexpected issues, we have a rollback plan in place.

Date: 17th July 2025

Maintenance Window Start: 18:00 AEST

Maintenance Window End: 22:00 AEST

Expected Duration: 4 hours

Impact: No service impact is expected, but transit routing changes will occur

Should you have any questions, please contact Squiz Customer Care.

Jul 15, 09:04 AEST
Jul 16, 2025
Resolved - This incident is now declared as resolved.
Our team have identified the clients who need to be contacted in order to push their collections again.
Feel free to let us know if you have any outstanding issues via My.Squiz.Net

Jul 16, 13:55 AEST
Monitoring - We have rectified the issue and are now trying to identify any outstanding items left to wrap up this incident.
If you believe you are affected you should now be able to repush your collections now to rectify your instance.

Jul 16, 13:47 AEST
Identified - We have identified the cause of the issue at hand and are now on our way to producing a fix for this.

If you believe you are affected then feel free to log a case with us on My.Squiz.Net

Jul 16, 13:28 AEST
Investigating - Hello Customers.

We have an incident raised now regarding configurations reverting to old versions and failures in pushing new collections for clients who have Funnelback hosted in Australia and in a SAAS/Cloud infrastructure.

Our team are now working on rectifying Funnelback functionality.

Jul 16, 13:03 AEST
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.