Squiz Status

All Systems Operational

Squiz Cloud Hosted Instances Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Notification - Sacramento Data Centre - 07 December 2021 Dec 7, 18:00-20:00 AEDT

SQUIZ wishes to notify you that a scheduled maintenance work will be carried out on Sacramento Squiz Cloud that may cause a degradation to your service on VM's hosted in the Sacramento Data Centre (DC).

NOTE: This maintenance only impacts customers hosted in our Sacramento Data Centre. All customers in question should have received email notification of this work. If you have not received a notification, your services are not impacted.

Date: 7th December 2021

Maintenance Window Start: 07:00 GMT / 18:00 AEDT / 02:00 ET

Maintenance Window End: 09:00 GMT / 20:00 AEDT / 04:00 ET

Impact: During the maintenance window Squiz will be changing the network routing to your VM’s hosted in Sacramento Data Centre. Due to the complex nature of work involved, our teams will be on high alert. Should there be any unforeseen issues, our hosting team will immediately roll back this change which may cause a downtime of ~15 mins.

If you have any queries regarding this maintenance, please contact support@squiz.net for more information.

Regards,
Squiz Customer Care
Posted on Nov 21, 18:10 AEDT

Past Incidents

Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

Scheduled Maintenance Notification - Sydney Data Centre - 24 November 2021

Completed - The scheduled maintenance has been completed
Nov 24, 23:01 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 18:00 AEDT

Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 15:59 AEDT

Scheduled - SQUIZ wishes to notify you that scheduled maintenance work will be carried out on the storage subsystems hosted in our Sydney Data Centre that may cause a degradation to your service.

NOTE: This maintenance only impacts customers hosted in our Sydney Data Centre. All customers in question should have received email notification of this work. If you have not received a notification, your services are not impacted.

Date: 24th November 2021

Maintenance Window Start: 07:00 GMT / 18:00 AEDT / 02:00 ET

Maintenance Window End: 13:00 GMT / 00:00 AEDT / 08:00 ET

Impact: During the maintenance window, there is no expected downtime, however a few brief periods of performance degradation of less than 60 seconds may occur.
If you have any queries regarding this maintenance, please contact support@squiz.net for more information.

Regards,
Squiz Customer Care
Nov 11, 15:56 AEDT

Nov 23, 2021

Squiz Cloud Incident - 23rd November 2021

Postmortem - Read details
Nov 24, 13:45 AEDT

Resolved - Squiz teams have deployed a fix for the current Major Incident which has restored service for all Squiz Cloud hosted customers in our Sacramento Data Centre (DC). We apologise for this degradation of service and thank you for your patience while we worked on the resolution.

A postmortem will be provided via https://status.squiz.cloud within 24 hours.
Nov 23, 16:00 AEDT

Identified - Squiz teams have identified the cause of the current degradation of service Major Incident, and are currently working to resolve the issue.

We will provide a further update in ~15 minutes, or once the incident is resolved.
Nov 23, 15:54 AEDT

Update - Squiz monitoring has detected a degradation of service incident that is affecting Squiz Cloud customers hosted in the USA ONLY. Multiple Squiz teams are currently investigating.

A further update will be provided in ~15 minutes.
Nov 23, 15:43 AEDT

Update - We are continuing to investigate this issue.
Nov 23, 15:37 AEDT

Investigating - Squiz monitoring has detected a degradation of service incident that is affecting Squiz Cloud customers. Multiple Squiz teams are currently investigating.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Nov 23, 15:36 AEDT

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.