Update - We are continuing to monitor for any further issues.
Nov 13, 2026 - 16:01 AEDT
Nov 13, 2026 - 16:01 AEDT
Monitoring - A fix has been implemented and we are monitoring the results. The Funnelback Admin console is expected to be operating normally. Collection updates have begun to execute and long queue times are expected until the backlog has been cleared.
Nov 13, 2026 - 15:04 AEDT
Nov 13, 2026 - 15:04 AEDT
Update - We are continuing to work on a fix for this issue.
Nov 13, 2026 - 14:35 AEDT
Nov 13, 2026 - 14:35 AEDT
Update - We are continuing to work on a fix for this issue.
Nov 13, 2026 - 14:11 AEDT
Nov 13, 2026 - 14:11 AEDT
Identified - Squiz is currently experiencing a service degradation affecting the Funnelback Admin console and background task processing for customers in the Australian region. Users may experience slowness, delayed collection updates, or intermittent 502/504 errors when accessing the Funnelback Admin interface.
Our engineering teams have identified the source of the elevated server load and are actively implementing mitigations to restore normal performance.
Nov 13, 2026 - 13:53 AEDT
Our engineering teams have identified the source of the elevated server load and are actively implementing mitigations to restore normal performance.
Nov 13, 2026 - 13:53 AEDT
Content Management (Matrix CMS)
Operational
Component Service
Operational
Advanced Forms
Operational
Conversations
Operational
Search (Funnelback)
Degraded Performance
Content health
Operational
Integrations (Connect)
Operational
Data Service (Datastore)
Operational
Digital Asset Management (File Store)
Operational
Squiz Legacy Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance