All Systems Operational
Squiz Cloud Hosted Instances Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 07:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 06:02 AEST
Scheduled - Dear Customer,

SQUIZ wishes to notify you that a scheduled maintenance work will be carried out on Openresty web server.

NOTE: This maintenance only impacts some AU and UK Matrix clients. All clients in question should have received email notifications of this work. If you have not received a notification, your services are not impacted.

Date: 16 SEP 2021 (AU) / 15 SEP 2021 (UK)

Maintenance Window Start: 06:00 AEST 16th September / 21:00 BST 15th September

Maintenance Window End: 07:00 AEST 16th September / 22:00 BST 15th September

Expected Duration: 60 minutes

Details: During the above maintenance window, Squiz will update openresty web server configuration template using our configuration management tool Puppet.

Impact: Squiz do not anticipate any outages/service degradation as this change has been thoroughly tested on all possible server configuration types, however, if for any unforeseeable reason the web server process shuts down / restarts, then the Matrix websites might be unavailable.
The outage scenarios for Squiz Edge vs Non-Edge systems:

1. For clients utilising Edge and DR their solutions will automatically fail over to a READ ONLY DR instance(form submissions and site edits will be unavailable.)

2. For clients not utilising Edge and DR there will be downtime.

If you have any queries regarding this maintenance, please contact support@squiz.net for more information.

Regards,

Squiz Customer Care
Sep 8, 11:39 AEST
Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 13:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 12:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 9, 15:33 AEST
Scheduled - Dear Customer,

SQUIZ wishes to notify you that a scheduled maintenance work will be carried out on Openresty webserver.

NOTE: This maintenance only impacts some US Matrix clients. All clients in question should have received email notifications of this work. If you have not received a notification, your services are not impacted.

Date: 14 September 2021 (US)

Maintenance Window Start: 19:00 PDT 14th September

Maintenance Window End: 20:00 PDT 14th September

Expected Duration: 60 minutes

Details: During the above maintenance window, Squiz will update openresty web server configuration template using our configuration management tool Puppet.

Impact: Squiz do not anticipate any outages/service degradation as this change has been thoroughly tested on all possible server configuration types, however, if for any unforeseeable reason the web server process shuts down / restarts, then the Matrix websites might be unavailable.
The outage scenarios for Squiz Edge vs Non-Edge systems:

1. For clients utilising Edge and DR their solutions will automatically fail over to a READ ONLY DR instance(form submissions and site edits will be unavailable.)

2. For clients not utilising Edge and DR there will be downtime.

If you have any queries regarding this maintenance, please contact support@squiz.net for more information.

Regards,

Squiz Customer Care
Sep 8, 11:37 AEST
Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 9, 15:33 AEST
Scheduled - Dear Customer,

SQUIZ wishes to notify you that scheduled maintenance work will be carried out on Openresty web server.

NOTE: This maintenance only impacts some AU and UK Matrix clients. All clients in question should have received email notifications of this work. If you have not received a notification, your services are not impacted.


Date: 14 SEP 2021 (AU) / 13 SEP 2021 (UK)

Maintenance Window Start: 06:00 AEST 14th September / 21:00 BST 13th September

Maintenance Window End: 07:00 AEST 14th September / 22:00 BST 13th September

Expected Duration: 60 minutes

Details: During the above maintenance window, Squiz will update openresty web server configuration template using our configuration management tool Puppet.

Impact: Squiz do not anticipate any outages/service degradation as this change has been thoroughly tested on all possible server configuration types, however, if for any unforeseeable reason the web server process shuts down / restarts, then the Matrix websites might be unavailable.
The outage scenarios for Squiz Edge vs Non-Edge systems:

1. For clients utilising Edge and DR their solutions will automatically fail over to a READ ONLY DR instance(form submissions and site edits will be unavailable.)

2. For clients not utilising Edge and DR there will be downtime.

If you have any queries regarding this maintenance, please contact support@squiz.net for more information.

Regards,

Squiz Customer Care
Sep 8, 11:34 AEST
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.