Major Incident - AU/NZ DXP instances - Update
Incident Report for Squiz
Resolved
The incident has now been resolved.
Posted Jun 14, 2024 - 11:54 AEST
Identified
team believes that we have found the issue and are currently working on applying a fix.
Posted Jun 14, 2024 - 11:20 AEST
Update
The team still continues to investigate the issue
Posted Jun 14, 2024 - 10:58 AEST
Update
Our Team are still investigating the root cause of this issue.
Posted Jun 14, 2024 - 10:41 AEST
Update
Still investigating the issue
We are still working with AWS to identify the cause.
Posted Jun 14, 2024 - 10:18 AEST
Update
We are in contact with AWS now and investigations are still underway
Posted Jun 14, 2024 - 09:57 AEST
Update
We are continuing to investigate this issue.
Posted Jun 14, 2024 - 09:26 AEST
Update
Still investigating the issue
We are currently contacting AWS to get further support
Posted Jun 14, 2024 - 09:15 AEST
Investigating
Squiz continue to investigate a degradation of service for Squiz DXP customers in Australia and New Zealand.

A further update will be provided in ~15 minutes.
Posted Jun 14, 2024 - 09:03 AEST
This incident affected: Squiz SaaS Hosted Instances.
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