Service Degradation 'All services behind CloudFlare'

Incident Report for Squiz

Resolved

We have seen the lingering issues now start to resolve now and Squiz is considering this incident to be resolved.
Please get in touch with us at My.Squiz.Net if you see any further issues so that we can investigate separately.
Posted Jun 13, 2025 - 13:01 AEST

Update

Our Engineers have made progress towards fixing more of the lingering issue.
They are also continuing to monitor for new issue, we shall post here once there are any more updates.
Posted Jun 13, 2025 - 12:03 AEST

Update

We are continuing to Monitor for ongoing issues caused by this outage, Our engineers have been able to resolve most of what we have found and are continuing to monitor for any new issues.

We shall post a further update once we have more information.
Posted Jun 13, 2025 - 11:16 AEST

Update

We are making progress towards fixing the lingering issues from the incident at hand and our engineers are continuing to test and ensure the performance of sites.
We shall update again with any progress.
Posted Jun 13, 2025 - 10:13 AEST

Update

Our Engineers are continuing to Fix lingering issues caused by this incident and investigating to find any further issues.
More information will be posted as we progress.
Posted Jun 13, 2025 - 09:43 AEST

Update

We are continuing to monitor all sites involved in the incident to look for any lingering effects of the issue and ensuring that they are thoroughly investigated by our Engineers and fixed.

We shall post further updates here if there are any changes.
Posted Jun 13, 2025 - 09:03 AEST

Monitoring

At this time services have been restored across the platform and Cloudflare has confirmed the same from their end. Squiz teams will continue to monitor the situation for any potential follow up issues and provide updates here as needed.
Posted Jun 13, 2025 - 07:22 AEST

Update

We have seen further improvements to site statuses around all affected platforms and our teams are continuing to track down any remaining issues to ensure full resolution before we switch into a fully Monitoring status. Further updates as they become available.
Posted Jun 13, 2025 - 07:15 AEST

Update

We are beginning to see partial recovery to some affected systems but not all yet as of this time. Squiz teams are continuing to monitor the situation at Cloudflare and test affected sites.
Posted Jun 13, 2025 - 06:19 AEST

Update

We are continuing to monitor the situation with our services which have been affected by an outage at Cloudflare. We will provide additional updates as they become available from the Cloudflare team.
Posted Jun 13, 2025 - 05:10 AEST

Update

We are continuing to monitor the situation with our services which have been affected by an outage at Cloudflare. We will provide additional updates as they become available from the Cloudflare team.
Posted Jun 13, 2025 - 05:08 AEST

Identified

We have identified issues with Cloudflare which are affecting DXP
Posted Jun 13, 2025 - 04:39 AEST

Update

We are continuing to investigate this issue.
Posted Jun 13, 2025 - 04:29 AEST

Investigating

We are experiencing service degradation on the DXP environment.
Currently investigating
Posted Jun 13, 2025 - 04:29 AEST
This incident affected: Squiz Cloud Hosted Instances, Squiz SaaS Hosted Instances, and Squiz Funnelback Hosted Instances.