Funnelback Missing Analytics Data

Incident Report for Squiz

Resolved

Systems have now recovered, and analytics data has been restored.
The incident is resolved.
Posted May 09, 2025 - 00:07 AEST

Monitoring

The fix has been implemented and analytics services have been successfully restored.
We are currently monitoring the system to ensure continued stability and performance.
Posted May 08, 2025 - 23:56 AEST

Update

We are continuing to investigate the issue and are actively working on a fix.
Posted May 08, 2025 - 23:32 AEST

Identified

We have identified the issue and can confirm that it only affects UK customers.
We are implementing a rollback to restore analytics services.
Posted May 08, 2025 - 22:56 AEST

Investigating

Our monitoring has detected an issue resulting in some Funnelback analytics data being unavailable.
Our engineers are investigating the issue and updates will be made regularly to this status page.
Posted May 08, 2025 - 22:40 AEST
This incident affected: Squiz Funnelback Hosted Instances.