Squiz Cloud Incident 14/05/2021

Incident Report for Squiz

Resolved

This incident has been resolved.
Posted May 15, 2021 - 06:46 AEST

Update

The service issue with Squiz Cloud hosted instances has been rectified and all services have been restored. We are continuing to monitor the situation closely to ensure services remain fully operational.

If you are still experiencing issues, please contact support@squiz.net
Posted May 15, 2021 - 02:10 AEST

Update

Systems are now back online
Posted May 15, 2021 - 02:08 AEST

Update

Systems are returning to normal, further investigations are ongoing
Posted May 15, 2021 - 01:51 AEST

Update

Our teams are still engaged, estimated full recovery time in 40 minutes
Posted May 15, 2021 - 01:26 AEST

Identified

Our teams have identified the issue and some of the customers should start seeing the recovery.

Best regards,
Squiz Customer Care
Posted May 15, 2021 - 01:17 AEST

Update

Our teams have identified the issue and some of the customers should start seeing the recovery.

Best regards,
Squiz Customer Care
Posted May 15, 2021 - 01:15 AEST

Update

Our network and technical support teams remain engaged in finding a solution. We have isolated this to a potential network related issue.
Posted May 15, 2021 - 01:10 AEST

Investigating

Dear customers,

We are currently investigating an issue impacting Squiz Applications. Our technical support teams are currently engaged in finding a resolution.

Best regards,
Squiz Customer Care Team
Posted May 15, 2021 - 00:49 AEST
This incident affected: Squiz Cloud Hosted Instances.