Investigations performed have indicated an issue with our external provider. A workaround has been implemented and conducted tests are successful. Our support staff are able to receive calls via the Squiz (Australia) support number +61 1300 077 849 .
The Squiz Infrastructure team continues to monitor the environment.
Posted Mar 16, 2023 - 12:35 AEDT
Investigating
Dear Customers,
We are experiencing an issue with receiving calls via the Squiz (Australia) support number +61 1300 077 849. Our Infrastructure team is currently investigating this issue.
Work Around We are reachable via other support numbers (+64) 4 805 0098 from NZ , (+44) 808 267 7849 from UK / Europe , (+1) 877 394 0640 from the US. Alternatively, please reach out to us via MySquiz or via email at support@squiz.net .
We apologise for any inconvenience caused.
Posted Mar 16, 2023 - 12:25 AEDT
This incident affected: Squiz Cloud Hosted Instances.