All Systems Operational
Squiz Cloud Hosted Instances
Operational
Squiz SaaS Hosted Instances
Operational
Squiz Funnelback Hosted Instances
Operational
Squiz Edge
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2024
No incidents reported today.
May 18, 2024
Resolved -
Issues with DXP admin panel have been resolved.
May 18, 07:25 AEST
May 18, 07:25 AEST
Identified -
The issue with intermittent 504s in the DXP admin panel has been identified
May 18, 07:18 AEST
May 18, 07:18 AEST
May 17, 2024
No incidents reported.
May 16, 2024
No incidents reported.
May 15, 2024
Resolved -
This incident has been resolved.
May 15, 15:30 AEST
May 15, 15:30 AEST
Investigating -
Atlassian has notified on their status page that their Jira software has an ongoing issue affecting some users when it comes to editing the body text.
Current workaround is to use an external Text editor and paste the information in.
Feel free to check updates here.
https://jira-software.status.atlassian.com/incidents/h6rv80btf5x0
May 15, 14:47 AEST
Current workaround is to use an external Text editor and paste the information in.
Feel free to check updates here.
https://jira-software.status.atlassian.com/incidents/h6rv80btf5x0
May 15, 14:47 AEST
May 14, 2024
Postmortem -
Read details
May 16, 00:14 AEST
May 16, 00:14 AEST
Resolved -
After identifying issues with sessions and taking steps to repair sessions database the server performance issues have now been resolved.
May 14, 02:34 AEST
May 14, 02:34 AEST
Monitoring -
Changes have been implemented to the session database which should resolve the performance issues.
We are currently monitoring to confirm.
May 14, 02:21 AEST
We are currently monitoring to confirm.
May 14, 02:21 AEST
Identified -
We have identified issues with search sessions and are taking steps to address the issue.
May 14, 02:00 AEST
May 14, 02:00 AEST
Update -
We are continuing to investigate performance issues with Squiz hosted Funnelback in the US. Our team is actively troubleshooting server issues.
May 14, 01:44 AEST
May 14, 01:44 AEST
Update -
We are continuing to investigate performance issues with Squiz hosted Funnelback in the US. Other regions are unaffected.
May 14, 01:20 AEST
May 14, 01:20 AEST
Investigating -
Squiz monitoring has detected a degradation of service with Squiz hosted Funnelback.
We are working hard to investigate the route cause of the issue and will provide further updates via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
May 14, 00:47 AEST
We are working hard to investigate the route cause of the issue and will provide further updates via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
May 14, 00:47 AEST
May 13, 2024
No incidents reported.
May 12, 2024
No incidents reported.
May 11, 2024
No incidents reported.
May 10, 2024
No incidents reported.
May 9, 2024
Completed -
The scheduled maintenance has been completed.
May 9, 23:30 AEST
May 9, 23:30 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:00 AEST
May 9, 22:00 AEST
Update -
We will be undergoing scheduled maintenance during this time.
Apr 24, 16:18 AEST
Apr 24, 16:18 AEST
Scheduled -
We are performing some maintenance on our border routers which should have no impact to services hosted by us, however there is a possibility of short periods of increased latency or timeouts while this maintenance is occurring. This will primarily affect DR systems, no impact to production systems is expected.
Apr 24, 15:40 AEST
Apr 24, 15:40 AEST
May 8, 2024
Postmortem -
Read details
May 10, 21:08 AEST
May 10, 21:08 AEST
Resolved -
We can now confirm that the issues affecting Squiz Hosted Funnelback services are now resolved.
Our team monitored the situation carefully, and applied a fix for the issue. We are seeing system performance back to normal after this fix was applied.
We will continue to monitor the system to ensure optimal performance and stability. We appreciate your patience and understanding during this time and apologise for any inconvenience caused.
A post mortem with further information will be made available on https://status.squiz.cloud/ in the coming days.
May 8, 21:12 AEST
Our team monitored the situation carefully, and applied a fix for the issue. We are seeing system performance back to normal after this fix was applied.
We will continue to monitor the system to ensure optimal performance and stability. We appreciate your patience and understanding during this time and apologise for any inconvenience caused.
A post mortem with further information will be made available on https://status.squiz.cloud/ in the coming days.
May 8, 21:12 AEST
Update -
Performance remains stable and we are continuing to monitor for any outstanding issues at this time.
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:51 AEST
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:51 AEST
Update -
We are still observing stable performance and are continuing to monitor for any outstanding issues at this time.
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:33 AEST
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:33 AEST
Monitoring -
We have now deployed a fix for the issue and are seeing an improvement in performance.
We are continuing to monitor for any outstanding issues at this time.
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:14 AEST
We are continuing to monitor for any outstanding issues at this time.
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:14 AEST
Identified -
We have now identified what is causing this issue and are deploying a change to rectify this.
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:09 AEST
A further update will provided in 15 minutes, or earlier if the situation or information changes.
May 8, 20:09 AEST
Update -
We are continuing to investigate this issue.
May 8, 20:00 AEST
May 8, 20:00 AEST
Update -
Our engineers continue to investigate the issue.
We will provide a further update in 15 minutes, or earlier if the situation or information changes.
May 8, 19:25 AEST
We will provide a further update in 15 minutes, or earlier if the situation or information changes.
May 8, 19:25 AEST
Update -
Our engineers are currently investigating the issue. We will provide a further update in 15 minutes, or earlier if the situation or information changes.
May 8, 19:02 AEST
May 8, 19:02 AEST
Update -
We are continuing to investigate this issue.
May 8, 18:44 AEST
May 8, 18:44 AEST
Investigating -
Squiz monitoring has detected a degradation of service with Squiz hosted Funnelback.
We are working hard to investigate the route cause of the issue and will provide further updates via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
May 8, 18:38 AEST
We are working hard to investigate the route cause of the issue and will provide further updates via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
May 8, 18:38 AEST
May 7, 2024
No incidents reported.
May 6, 2024
No incidents reported.
May 5, 2024
No incidents reported.