This service issue has now been resolved. If your Squiz Cloud hosted instance was affected a report will be forwarded to your nominated contact within 7 business days. If you do not receive the report, please contact Squiz Support.
" on alert: "[JiraServiceDesk] Squiz Cloud Incident - 2020/03/25"
Posted Mar 25, 2020 - 18:47 AEDT
Update
[Comment from Opsgenie]Thomas Smith noted: "
Status: Monitoring
The service issue with Squiz Cloud hosted instances has been rectified and all services have been restored. We are continuing to monitor the situation closely to ensure services remain fully operational.
If you are still experiencing issues, please contact Squiz Support.
" on alert: "[JiraServiceDesk] Squiz Cloud Incident - 2020/03/25"
Posted Mar 25, 2020 - 18:20 AEDT
Update
[Comment from Opsgenie]Thomas Smith noted: "
We believe the outage is over and all services have returned to normal, we are still working to bring more capacity online immediately.
" on alert: "[JiraServiceDesk] Squiz Cloud Incident - 2020/03/25"
Posted Mar 25, 2020 - 18:10 AEDT
Update
[Comment from Opsgenie]Thomas Smith noted: "
Status: Investigating
We are continuing to investigate a service issue affecting AU customers with Squiz Cloud hosted instances.
We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.
Current ETA to resolution:30 mins
" on alert: "[JiraServiceDesk] Squiz Cloud Incident - 2020/03/25"
Posted Mar 25, 2020 - 17:57 AEDT
Update
[Comment from Opsgenie]Andrew Sharpe noted: "Status: Investigating
We are continuing to investigate a service issue affecting some customers with Squiz Cloud hosted instances.
We will post further updates as soon as they become available to [https://status.squiz.cloud/]. If you have any questions, please contact Squiz Support. " on alert: "[JiraServiceDesk] Squiz Cloud Incident - 2020/03/25"
Posted Mar 25, 2020 - 17:56 AEDT
Investigating
AU customers may be experiencing service issues with Squiz Cloud hosted instances. We are currently investigating the issue.
We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.