[JiraServiceDesk] Squiz Cloud Incident - 20200326
Incident Report for Squiz
Resolved
This incident has been resolved.
Posted Mar 26, 2020 - 12:49 AEDT
Update
[Comment from Opsgenie]Thomas Smith noted: "

Status: Resolved

This service issue has now been resolved. If your Squiz Cloud hosted instance was affected a report will be forwarded to your nominated contact within 7 business days. If you do not receive the report, please contact Squiz Support.

" on alert: "[JiraServiceDesk] Squiz Cloud Incident - 20200326"
Posted Mar 26, 2020 - 12:45 AEDT
Update
[Comment from Opsgenie]Thomas Smith noted: "

Status: Monitoring

The service issue with Squiz Cloud hosted instances has been rectified and all services have been restored. We are continuing to monitor the situation closely to ensure services remain fully operational.

If you are still experiencing issues, please contact Squiz Support.

" on alert: "[JiraServiceDesk] Squiz Cloud Incident - 20200326"
Posted Mar 26, 2020 - 12:35 AEDT
Update
[Comment from Opsgenie]Thomas Smith noted: "

Status: Rectification

We have identified the service issue with AU Squiz Cloud hosted instances. Our technical teams are working to rectify the issue as quickly as possible.

We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.

Current ETA to resolution: ETA 10 Mins

" on alert: "[JiraServiceDesk] Squiz Cloud Incident - 20200326"
Posted Mar 26, 2020 - 12:33 AEDT
Investigating

AU customers may be experiencing service issues with Squiz Cloud hosted instances. We are currently investigating the issue.

We will post updates as soon as they become available to StatusPage. If you have any questions, please contact Squiz Support.

Current ETA to resolution: 30 mins

Posted Mar 26, 2020 - 12:16 AEDT